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Understanding our Services

Essential ARC support for Infor ION

ARC is here to help with everything from Infor ION implementation to configuration. Infor ION, a powerful middleware solution that seamlessly integrates enterprise systems, streamlines processes, and enhances overall efficiency. The suite includes four powerful services that ARC can quickly and cost-effectively install and configure.

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Streamline your business - By integrating a set of sophisticated technologies to work independently, but operate as a unified whole, Infor ION delivers new possibilities for streamlining and accelerating every aspect of your business. You’ll get the information you need sooner, take action faster, and see everything happening within your business as it happens with Infor ION

What Is Infor ION?

  • Infor ION (Intelligent Open Network) is a cloud-based middleware platform designed to simplify software integration.
  • It facilitates seamless communication between Infor applications, third-party software, and even legacy systems.
  • With real-time visibility, workflow automation, and business process monitoring, ION empowers organizations to optimize their technology investments.

With Infor ION, you gain the power to:

  • Seamlessly Integrate Applications: Effortlessly connect both Infor and third-party software applications.
  • Enhance Exception Management: Create workflows and alerts that significantly improve how exceptions are handled.
  • Empower Business Process Control: Design, standardize, monitor, and modify business processes without relying on IT intervention.
  • Event-Driven Connectivity: Link applications to critical events within your business processes.
  • Enhanced Business Insights: Monitor your entire business with ease, enabling faster and more informed decision-making.

Infor ION: Enhancing Enterprise Communication and Workflow

Infor Intelligent Open Network (ION) serves as a robust enterprise messaging system, seamlessly integrating Infor applications with both internal and external systems. Here are the key components of Infor ION:

  1. ION Desk:

    • A browser-based user interface that allows you to work with ION components.
    • Use ION Desk to configure and manage ION services, set up message routing, monitor message activity, view application errors, and handle other ION services.

  2. ION Connect

    • Facilitates connections to various application databases.
    • Enables the creation of document flows for collecting and transmitting data between applications.
    • Ensures secure data sharing.
    • Routes and delivers messages based on defined data flows, communicating through message inboxes and outboxes.

  3. ION Workflow

    • Empowers users to establish automated workflows for business task routing and approvals.

  4. Infor ION Event Management

    • Monitors the completion of business tasks and promptly alerts users about exceptions.

  5. ION ActivityDeck

    • Provides a consolidated view for handling tasks, alerts, and notifications, allowing users to drill down into specific applications.

 

In summary, Infor ION streamlines communication, enhances workflow efficiency, and ensures seamless data exchange across your enterprise.

Why partner with ARC Gateway?

We are a unique team of Digital Transformation specialists that strives to make a difference both in terms of how we engage, the level of professional consultancy and our industry knowledge. All of which are strengthened by our ability to access and provide the right resources, on time and on budget.

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