Infor Concierge serves as the gateway to managing enhancement requests, allowing users to actively contribute to the evolution of Infor’s software products. If you’re passionate about improving the tools you rely on, follow this guide to raise impactful enhancement requests:
1. Understanding Enhancement Requests
Enhancement requests are your voice in shaping software features and functionality. They propose improvements, new features, or changes to existing capabilities. By submitting enhancement requests, you actively participate in the software’s continuous enhancement.
2. Accessing Infor Concierge
- Sign In: Log in to Infor Concierge using your credentials.
- Navigate to Enhancements: Once logged in, select Enhancements from the menu.
3. Creating an Enhancement Request
To create an enhancement request, follow these steps:
- Title and Description:
- Specify a clear and concise title for your enhancement request.
- Provide a detailed description of the proposed enhancement. Explain how it will benefit users and address pain points.
- Product Line and Product Selection:
- Select the relevant product line.
- The product is automatically selected based on availability.
- Release and Request Type:
- Choose the appropriate release version.
- Select the request type (e.g., new feature, improvement, bug fix).
- Justify the Need:
- Explain why this enhancement matters. Consider its impact on your organization and other users.
- Highlight any specific use cases or scenarios where the enhancement would be valuable.
4. Subscribing to Enhancement Requests
Stay informed about the progress of your enhancement requests by subscribing to updates:
- View Details:
- Click on an enhancement request’s ER ID to view its details.
- Subscribe:
- Click the Subscribe button.
- You’ll receive email notifications regarding any status changes to your request.
5. Best Practices
- Collaborate: Engage with other users and gather feedback on your proposal.
- Prioritize: Focus on enhancements with significant impact.
- Think Beyond Your Company: Consider how your request benefits the broader user community.
Remember, your enhancement requests contribute to the software’s evolution. Be an active participant, and together, we’ll shape better tools for everyone! 🚀
